McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Boots

'; document.body.appendChild(appScripts); }, 2000); });

Trending Now

Trending Now

Categories

Refined By Clear all

Boots

Shop Organic Cotton Little Bunny Baby Bodysuit & Bib Set

5 Pack Little Cub Bodysuits - Super Soft & Comfy

Little Duck Pinny Dress Set - 3 Piece Baby Outfit

Little Live Pets Nova Chameleon Toy: Lights, Sounds & Fun!

Little Live Pets Mama Surprise Lil' Bunny Playset

Little Live Pets Snowie Lamb: Interactive Toy

Little Live Pets Surprise Chick Hatching Egg Playset

Little Soap Co Lemon Zest Soap Bar - 100g Vegan

Little Soap Co. Sweet Orange Bar Soap - 100g Vegan & Sustainable

Little Steps First Infant Milk 800g - From Birth

Little Steps Follow-On Milk 6+ Months (800g)

Little Zoo Rompers 2-Pack - Soft Cotton Baby Clothes

LittleLife Unicorn Toddler Backpack - 2L, Safety Rein

LittleLife Buggy Blackout Sunshade: 99% UV Block

LittleLife Buggy Cooling Pad: 670x350mm, Stays Cool for 1 Hour

LittleLife Buggy Cup Holder - Secure & Convenient Drink Holder for Strollers

LittleLife Buggy Fan - Soft Foam, Adjustable, Easy Clip On

LittleLife Buggy Lock: Secure Pushchair Lock & Bag Holder

LittleLife Buggy Mosquito Net: Insect Shield for Strollers

LittleLife Car Seat Protector: Kick Mat with Pockets

Subtotal

Trending Now

Trending Now

Trending Now

Categories

Refined By Clear all

Boots

Sort by:

Shop the look

Choose Options

Edit Option

Back In Stock Notification

Subtotal

Trending Now