McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Face

Face shape weekday meals and cupboard plans across the UK. A few core ingredients cover plenty of recipes and tastes. Fun fact: HP Sauce, named after the Houses of Parliament, first appeared in 1899. This note relates to Face. It’s a quiet thread that links older customs to modern routines. Featured on McGrocer, basics meet small sparks of flavour.

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Butterfly Blush - Golden Orange Shimmer, 6g

Collection Bronze Glow Matte Powder - 15g Terracotta

Flawless Beauty Primer 30ml: Radiant Glow & Long-Lasting Makeup

Giorgio Armani Fluid Master Primer 30ml: Perfecting Primer

Elizabeth Arden Advanced Eye Fix Primer: Smooth, Crease-Proof Makeup Base

Too Faced Milk Chocolate Matte Bronzer - 8g

NARS Orgasm Blush Duo - Mini Liquid & Powder

XX Revolution Pore FiXX Primer: Detox & Smooth Skin

Vita Liberata Body Blur Dark - 100ml: Instant Flawless Tan

Pixi On-The-Glow Bronzer Stick - Rich Glow, 19g

Wet n Wild Photo Focus Serum Primer - 30ml

NARS Mini Dolce Vita Blush Duo - Limited Edition

Bellamianta X Maura Higgins Glow Mist - 100ml

Benefit Hoola Mini Bronzer - 2.5g Matte Finish

Nudestix Nudies Matte Bronze Balm - 7g

Shop No7 Beautifully Matte Foundation - 30ml, Full Coverage

NYX Can't Stop Won't Stop Powder - Matte Finish

e.l.f. Camo CC Cream SPF30 - 30g Full Coverage - Deep 540 N

NYX Pro Highlight & Contour Palette - 8 Shades

e.l.f. Matte Magic Mist & Set Spray - Long-Lasting Matte Finish

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