McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

New Baby

£7.44

£7.44

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Ruth Jackson FSC-certified New Baby Card Made in UK

Available From: johnlewis

Product code: 76169124 Made in the UK A greetings card from Ruth Jackson to celebrate the birth of a new arrival. Blank inside for you to write your personal message, this card comes with a cream envelope. This card is FSC certified meaning you...
£13.39

£13.39

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per

Material: Card. Design: Elephant, Hearts, Printed, Rabbit, Stars, Teddy Bear, Text. Contents: 6 Envelopes. Occasion: New Baby.

Available From: Superdrug

Product InformationProduct Information material card design elephant hearts printed rabbit stars teddy bear text contents 6 envelopes occasion new babyFeaturesmaterial card design elephant hearts printed rabbit stars teddy bear text contents 6 envelopes occasion new babyProduct Specificationproduct code mp00052893ean 5063425948994
£14.93

£14.93

Unit price

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Simon Elvin You Have A Baby Boy Cradle Card (Pack of 6)

Available From: Superdrug

Product InformationProduct Information material card design button checked cradle flower heart printed star teddy bear text contents 6 envelope occasion congratulationsFeaturesmaterial card design button checked cradle flower heart printed star teddy bear text contents 6 envelope occasion congratulationsProduct Specificationproduct code mp00071657ean 5063470404315
£7.00

£7.00

Unit price

per

Unique Party Monkey Baby Shower Invitations (Pack of 8)

Available From: Superdrug

Product InformationProduct Information material paper length 55in width 4in design dotted leaves monkey printed rspv information inside occasion baby shower packaging euro hook poly bagFeaturesmaterial paper length 55in width 4in design dotted leaves monkey printed rspv information inside occasion baby shower packaging euro hook...
£18.19

£18.19

Unit price

per

Simon Elvin Litthle Bundle Of Joy Card (Pack of 6)

Available From: Superdrug

Product InformationProduct Information material card design balloons butterflies elephant hearts letter printed stars teddy bear text contents 6 envelopesFeaturesmaterial card design balloons butterflies elephant hearts letter printed stars teddy bear text contents 6 envelopesProduct Specificationproduct code mp00072585ean 5063470489855

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Ruth Jackson FSC-certified New Baby Card Made in UK

Material: Card. Design: Elephant, Hearts, Printed, Rabbit, Stars, Teddy Bear, Text. Contents: 6 Envelopes. Occasion: New Baby.

Simon Elvin You Have A Baby Boy Cradle Card (Pack of 6)

Unique Party Monkey Baby Shower Invitations (Pack of 8)

Simon Elvin Litthle Bundle Of Joy Card (Pack of 6)

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Ruth Jackson FSC-certified New Baby Card Made in UK

Material: Card. Design: Elephant, Hearts, Printed, Rabbit, Stars, Teddy Bear, Text. Contents: 6 Envelopes. Occasion: New Baby.

Simon Elvin You Have A Baby Boy Cradle Card (Pack of 6)

Unique Party Monkey Baby Shower Invitations (Pack of 8)

Simon Elvin Litthle Bundle Of Joy Card (Pack of 6)

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