McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Skin Care

Skin Care bring a sense of freshness and care to everyday life, from the morning mirror to the evening wind‑down. Texture, fragrance and reliability matter most, with trusted names chosen for gentle results. Fun fact: Britain’s first large-scale soap factory opened in the late 18th century on the Thames. This note relates to Skin Care. That context sits alongside today’s habits, keeping the category familiar yet current. Found via McGrocer, the range stays practical, understated and reassuringly consistent.

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Serenity Hue Brow Pomade - Cool Grey 10g | Long-Lasting Brow Styling

Revolution Conceal & Hydrate Concealer C0.1 - Fair Skin with Pink Undertone

Pyunkang Yul Deep Blue Oil Mist 100ml - Hydrating & Rejuvenating

Sigma Beauty Dewy Lip Balm - Hydrating & Tinted

Rimmel Match Perfection Concealer 01 - Full Coverage, Skin Tone Adapting - UK Delivery

Revolution Glaze Lip Oil Lust Clear - Nourishing Lip Gloss with Hyaluronic Acid & Cherry Scent

Avon Brow Boost Volume Dark Brown - Buildable & Smudge-Proof Gel

MoYou London Gel Nail Strips - Stripe A Pose

Superdrug B. Make Up Brush Cleanser

Collection Vit Hit Vitamin Fix Brow Gel

Skin in Motion - WORK IT Tinted Moisturiser 30ml - Sweatproof & Non-Comedogenic Coverage

Real Techniques Miracle Concealer Sponge - Perfect for Flawless Coverage

Revolution IRL Filter Finish Concealer C0.1 - Full Coverage, 16 Hour Wear, Vegan & Cruelty-Free

MoYou London Gel Nail Strips - Cosmo - Up to 3 Weeks Wear

Jecca Blac Liquid Concealer - Full Coverage, 10ml

Douvall's Argan Colour Stick Balm - Smoked Plum (30g)

Mary & May Rose Collagen Mist Serum 100ml - Vegan & Hydrating

Lord & Berry Flawless Creamy Concealer - Amber 13.2g - Medium Coverage, Hydrating Finish

MoYou London Gold Rush Gel Nail Strips - 3 Week Manicure

KOCOSTAR Pink Peach Lip Mask - 20 pcs - Moisturizing & Brightening

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