McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Search: 380 results found for "Quality Street"

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£21.12

£21.12

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Moisturising Grapefruit Scented Hand Cream with Natural Ingredients

Shopped From: Next

This hand cream is formulated with 94% natural ingredients to provide intensive moisturisation. Key components include macadamia seed oil for hydration, shea butter for softening, and avocado for antioxidant protection.It is free from parabens, sulphates, silicones, and synthetic dyes, making it suitable for all...

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£7.73

£7.73

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Deckled Edge Black Opal Greeting Card

Shopped From: Superdrug

Product InformationProduct Information features an original handpainted watercolour design of grey horse on a natural grey fleck board individually wrapped blank inside made in the uk size card 15 x 15cm envelope 155 x 155cmFeaturesfeatures an original handpainted watercolour design of grey horse on...

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£3.96

£3.96

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Acti Clean Energy Peach Apricot Drink 250ml

Shopped From: Holland & Barrett

Description Acti+ Carbonated Peach & Apricot Flavoured Spring Water with added caffeine, nootropics, vitamins and minerals + Support mental performance + Reduces tiredness & Fatigue + Support immune health Acti+ Natural Clean Energy Drink is the delicious, guilt-free way to level up your focus...

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£275.37

£275.37

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Citrus and Cedarwood Eau de Toilette 180ml

Shopped From: Harrods

A bright infusion of petitgrain and spearmint adds freshness and increases this scent's longevity.Capturing the magic of Sicily's captivating landscapes, it invites you to imagine long nights of dancing as the Mediterranean sun sets. Presented in an eau de toilette, it melds fresh notes...

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£148.20

£148.20

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Artko Champagne Café Alfresco by Macneil Framed Art

Shopped From: Next

A beautifully detailed cityscape by celebrated artist Richard Macneil, depicting the romance and vibrancy of a European street. The silver frame enhances the artwork's refined charm, the print is finished with an artist’s acrylic texturing medium, combined making a wonderful centrepiece for traditional or...

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