McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Search: 105 results found for "Mr Kipling"

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£10.86

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Personalizable 'Future Mrs' Card Banner for Hen Parties

Shopped From: John Lewis

This card banner is designed for hen parties, featuring the text 'Future Mrs' and allowing personalization with initials.It provides a customizable decoration option for special occasions.

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£10.86

£10.86

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Rascals Mr & Mrs Pocket Edition Game

Shopped From: John Lewis

Based on the hit TV show Mr & Mrs, this game will really test how well you know your partner, your family and your friends. This portable version of Mr & Mrs is ideal for long journeys, holidays and parties. Contains over 300 new...

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£33.20

£33.20

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Mrs Bridges Best Of Bridges Tasting Set

Shopped From: Next

Taste the best of Mrs Bridges, with this delightful handpick of favourites housed in a high-quality reusable juco bag. 113g fine-cut orange marmalade, 113g lemon curd, 113g strawberry preserve, 113g four berry preserve, 100g red pepper and garlic salsa and 113g chilli jam.

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£33.20

£33.20

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Mrs Bridges Condiment Tasting Set

Shopped From: Next

This is a perfect gift for savoury lovers, find old favourites and discover new flavours in this perfect tasting set housed in a high-quality, reusable juco bag. This gift contains 100g sun-dried tomato and balsamic chutney, 100g sweet onion relish,100g ploughman's chutney, 100g beetroot...

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£33.20

£33.20

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Mrs Bridges Marmalade And Preserve Tasting Set

Shopped From: Next

Enjoy a variety of flavours and textures that come housed in a high-quality reusable juco bag, making this a delightful gift to receive. This gift contains 113g orange marmalade with ginger, 113g pink grapefruit marmalade, 113g celebration marmalade, 113g strawberry and champagne preserve, 113g...

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