McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Must-Have Cat Food Accessories

Cats are simply amazing! These fascinating creatures are infinitely exciting and often a bit peculiar. But they sure know how to capture our hearts. If you're fortunate enough to have a feline companion, you understand that you must provide them with a comfortable and engaging home. After all, they deserve nothing less!

Feeding cats is more complex than taking care of them. Not only do they hate cat food, but they are picky eaters in general. To handle it, you must have the right accessories. It will help you in feeding them properly. It's time to pick things that serve as the necessities for cat food accessories. All these items are readily available on McGrocer.

Let's have a look at these items:

Cat food bowls

Food bowls help your cat eat properly. Not only is it a reminder for your furry friend that food is ready but the bowl also acts as a proper vessel from which your cat eats food without mixing it with debris!

Petface Cat Bowl is a perfect fit if you are looking for a simple cat bowl. It is wide but not too deep-perfect for your pet!

If you want to feed your cat in style then it would help if you had Rosewood Wooden Cat Bowl Stand and Bowl. It comes with a wooden cat feeder and a stainless-steel bowl. It is a stylish and modern solution to feed your cat!

Food mats

For hyperactive cats, which are messy eaters, food mats are essential to your floor clean!

Wilko Paw Corner Pet Feeding Mat 40 x 60cm protects surfaces from food leftovers or water spills. Moreover, if you want a food mat that helps clean the surface.

Then you must look at Wilko Four Paw Pet Feeding Mat 30 x 40cm. It has a latex back which prevents movement even on slippery surfaces.

Food Containers

Want to store leftover food? Do not mix it with untouched treats! Keep them in a separate container.

For this purpose, Round House Plastic Food Containers with Uncoloured Lids 5 Pack is an ideal fit. They are recyclable, and their secure lids prevent spills.

If you are looking for containers with assorted sizes. You must choose Lock & Lock Square Food Container Set. They come in various sizes and are airtight.

Litter Tray

A cat litter tray is a must. Provide your cat with a suitable area to do their business, as cats are peculiar in their toileting habits!

Sainsbury's Ultra Clumping Cat Litter 5L is a must-have. It is large enough for the comfortable use of your cat. It comes with a scoop that helps you to remove the litter.

Caring for your cat conveniently is not a futuristic idea anymore. These accessories allow you to comfortably provide your cat without cleaning the spills. They will simplify every cat owner's life. Save your time and energy. So, don't wait anymore and rush to the McGrocer. With their affordable wide range of products, you can find an ideal fit.