McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Must Try British Foods

British Food Brands

British food brands hold a special place in the hearts of people across the globe. From Cadbury's delectable chocolates to McVitie's iconic biscuits, these brands have become staples in households everywhere. In this article, we'll delve into some of the most beloved British food brands of 2024, exploring their rich histories, diverse product ranges, and cultural significance. Whether you're a long-time fan or new to these brands, you'll find something to love in this comprehensive guide.

1. Cadbury - A British Icon

Cadbury, founded in Birmingham in 1824 by John Cadbury, is synonymous with British chocolate. Over the years, Cadbury has expanded its product range to include a variety of chocolates, each more delicious than the last. From the classic Dairy Milk to the indulgent Cadbury Creme Egg, there's something for every chocolate lover. Cadbury has not only captured the hearts of Brits but has also gained international acclaim, making it one of the top British brands in 2024.

2. Bisto - The Nation’s Favourite

Bisto has been a cornerstone of British cuisine since its inception in 1908. Known for its gravy granules, Bisto has made Sunday roasts and family dinners a comforting tradition. The brand's dedication to quality and flavor has earned it the title of "the nation’s favourite." Bisto's range now includes various gravy mixes, sauces, and meal accompaniments, ensuring that every meal is a culinary delight.

3. Branston - More Than Just Pickle

Branston, established in 1922 in the village of Branston near Burton Upon Trent, is famous for its chutney. However, the brand has diversified its offerings to include mayonnaise, tomato ketchup, brown sauce, salad cream, and baked beans. Branston products have become a staple in British households, celebrated for their rich flavors and versatility. In 2024, Branston continues to be a beloved name in UK food brands.

4. McVitie's - The Biscuit Maker

Since 1839, McVitie's has been making biscuits that are now iconic in British culture. From chocolate digestives and rich tea biscuits to Hobnobs and Jaffa Cakes, McVitie's offers a variety of treats that have stood the test of time. The brand's commitment to quality and taste has made it a household name, with its products enjoyed by people of all ages. McVitie's biscuits are a testament to the enduring appeal of British culinary traditions.

5. Hartley’s - The Jam Expert

Hartley’s has been the go-to brand for jams, marmalades, and jellies since 1871. Founded in Cambridgeshire, Hartley’s has built a reputation for producing high-quality spreads that enhance any meal. Whether it's a dollop of strawberry jam on toast or a spoonful of marmalade on a scone, Hartley’s products add a touch of sweetness to everyday life. In 2024, Hartley’s remains a trusted name in British grocery brands, beloved for its attention to quality and flavor.

Buying British Brands Abroad

For those living abroad, accessing beloved British food brands can be a challenge. However, McGrocer makes it easy to buy British brands online and have them delivered right to your doorstep. Whether you're craving Cadbury chocolate, Bisto gravy, Branston chutney, McVitie's biscuits, or Hartley's jams, McGrocer ensures you never have to go without your favorite UK food brands. Shop with McGrocer, and enjoy the best British essentials of 2024, no matter where you are in the world.

Frequently Asked Questions (FAQs)

What makes British food brands so special?

British food brands are renowned for their quality, heritage, and the nostalgic value they bring. Brands like Cadbury, Bisto, and McVitie's have been part of British culture for generations, offering products that are both delicious and comforting.

Can I buy British food brands if I live abroad?

Yes, you can easily buy British food brands online through McGrocer. We offer international shipping, ensuring that you can enjoy your favorite UK food products no matter where you are in the world.

Are these brands available in 2024?

Absolutely! Brands like Cadbury, Bisto, Branston, McVitie's, and Hartley’s continue to be popular and widely available in 2024. Their enduring appeal and commitment to quality make them top British brands of 2024.

How do I know if I'm getting authentic British products?

When you shop with McGrocer, you can be assured that you are getting authentic British products. We source directly from UK stores and deliver them to you with care, ensuring the quality and authenticity of every item.

Shop with McGrocer, we'll grab your items from the UK's best stores, pack them with care, and deliver right to your door, no matter where you are.