McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Top 10 Must-Have Ecover Products

When it comes to eco-friendly and sustainable cleaning products, Ecover is a brand that stands out. With a strong commitment to environmental responsibility, Ecover offers a wide range of plant-based cleaning products that are both effective and gentle on the planet. In this article, we will explore the top 10 Ecover products that you should consider adding to your cleaning arsenal. Whether you're looking for a powerful laundry liquid or a versatile surface cleaner, Ecover has something for everyone.

1. Ecover Bio Concentrated Laundry Liquid Honey Suckle & Jasmine

The Ecover Bio Concentrated Laundry Liquid Honey Suckle & Jasmine 1.43l is a favorite among eco-conscious consumers. This laundry liquid combines the delightful scents of honeysuckle and jasmine with powerful cleaning action. It's perfect for tackling tough stains while leaving your clothes smelling fresh and fragrant. Made with plant-based ingredients, this eco-friendly detergent is gentle on your skin and the environment. Plus, the bottle is made from recycled plastic packaging, making it a sustainable choice for your laundry needs.

2. Ecover Laundry Liquid Non-Bio Zero

If you have sensitive skin or allergies, the Ecover Laundry Liquid Non-Bio Zero 1.43l is an excellent option. This non-bio laundry liquid is free from fragrances and dyes, making it suitable for those with delicate skin. Despite its gentle formula, it effectively removes dirt and stains from your clothes. The vegan laundry detergent is also biodegradable, ensuring that it won't harm the environment. With this product, you can enjoy clean and fresh laundry without any worries about skin irritation.

3. Ecover Bio Concentrated Laundry Liquid Honeysuckle & Jasmine bottle

For those who love the scent of honeysuckle and jasmine, the Ecover Bio Concentrated Laundry Liquid Honeysuckle & Jasmine bottle 1.43l is a must-try. This laundry liquid combines the enchanting fragrance of these flowers with powerful cleaning performance. It's tough on stains but gentle on your fabrics, leaving your clothes soft and fresh. Plus, the bottle is made from recycled plastic, reducing your carbon footprint. This product is a testament to Ecover's commitment to sustainability and eco-friendly practices.

4. Ecover Camomile & Clementine Washing Up Liquid

Washing dishes becomes a pleasant task with the Ecover Camomile & Clementine Washing Up Liquid 950ml. This washing up liquid is infused with the calming scents of camomile and clementine, making your kitchen chores more enjoyable. It effectively cuts through grease and grime, leaving your dishes sparkling clean. The biodegradable cleaning products used in this formula ensure that it won't harm aquatic life or pollute waterways. With Ecover's dedication to sustainability, you can feel good about using this washing up liquid in your daily routine.

5. Ecover Non-Bio Laundry Liquid Refill

The Ecover Non-Bio Laundry Liquid Refill 5l is a convenient and eco-friendly option for those who want to reduce plastic waste. This refill pack allows you to reuse your existing laundry liquid bottle, minimizing the need for single-use plastic. The non-bio formula is gentle on your skin and clothes, making it suitable for the whole family. Despite its gentle nature, it effectively removes stains and leaves your laundry fresh and clean. By opting for this refill pack, you contribute to reducing plastic pollution and promoting a more sustainable lifestyle.

6. Ecover Laundry Liquid Bio 142 Wash

For households with a high laundry demand, the Ecover Laundry Liquid Bio 142 Wash 5l is the perfect choice. This large pack provides enough laundry liquid for up to 142 washes, making it cost-effective and convenient. The bio formula is tough on stains and dirt, ensuring that your clothes come out clean and fresh every time. As with all Ecover products, this laundry liquid is made with plant-based ingredients and is biodegradable. It's a great option for those who want to reduce their environmental impact without compromising on cleaning performance.

7. Ecover Laundry Liquid Colour

Keeping your colored clothes vibrant and fresh is easy with the Ecover Laundry Liquid Colour 1.43l. This laundry liquid is specially formulated to protect the colors of your clothes while effectively removing stains. The plant-based ingredients ensure that it is gentle on your fabrics and the environment. The biodegradable formula means that it won't harm aquatic life or pollute waterways. With Ecover's commitment to sustainability, you can trust that this product is both effective and eco-friendly.

8. Ecover Zero Washing Up Liquid

If you're looking for a washing up liquid that is free from fragrances and dyes, the Ecover Zero Washing Up Liquid 450ml is an excellent choice. This product is perfect for those with sensitive skin or allergies, as it is gentle and hypoallergenic. Despite its mild formula, it effectively cuts through grease and grime, leaving your dishes spotless. The biodegradable ingredients ensure that it won't harm the environment, making it a responsible choice for your kitchen. With Ecover's dedication to sustainability, you can trust that this washing up liquid is both safe and effective.

9. Ecover Apple Blossom & Almond Fabric Softener

Add a touch of luxury to your laundry routine with the Ecover Apple Blossom & Almond Fabric Softener 50 Washes 1.43l. This fabric softener combines the delightful scents of apple blossom and almond, leaving your clothes smelling fresh and fragrant. It also helps to reduce static and make your fabrics soft and smooth. The plant-based ingredients ensure that it is gentle on your skin and the environment. With Ecover's commitment to sustainability, you can enjoy beautifully scented and soft clothes without any guilt.

10. Ecover Multiaction Surface Cleaner Orange

Keeping your home clean and fresh is easy with the Ecover Multiaction Surface Cleaner Orange 500ml. This versatile cleaner is perfect for tackling a variety of surfaces, from countertops to sinks and beyond. The refreshing scent of orange adds a pleasant aroma to your cleaning routine. The biodegradable ingredients ensure that it won't harm the environment or your health. With Ecover's dedication to sustainability, you can trust that this surface cleaner is both effective and eco-friendly.

Frequently Asked Questions (FAQs)

What makes Ecover products eco-friendly?

Ecover products are eco-friendly because they are made with plant-based and biodegradable ingredients. This means that they won't harm the environment or aquatic life. Additionally, Ecover uses recycled plastic packaging, reducing the need for single-use plastic and minimizing waste.

Are Ecover products suitable for sensitive skin?

Yes, many Ecover products are suitable for sensitive skin. For example, the Ecover Laundry Liquid Non-Bio Zero is free from fragrances and dyes, making it a great option for those with delicate skin or allergies. Always check the product label for specific information about skin sensitivity.

Where can I buy Ecover products?

You can purchase Ecover products from various retailers, but for a convenient shopping experience, visit McGrocer. Shop with McGrocer, we'll grab your items from the UK's best stores, pack them with care, and deliver right to your door, no matter where you are.

Is Ecover packaging recyclable?

Yes, Ecover packaging is recyclable. The brand uses recycled plastic packaging for many of its products, reducing the need for new plastic and minimizing waste. Always check the packaging for recycling instructions and guidelines in your area.