McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Top 10 Must-Try British Pies: A Guide to Savory and Sweet Delights

When it comes to the marvelous world of pies, Britain has cornered the market on cozy, comfort food. Each savory or sweet creation tells a story, steeped in tradition and regional flavors. Today, we're taking a delightful stroll through the crme de la crme of British pies.

1. The Classic Steak and Kidney Pie

Loved across the country, this pie combines tender steak, rich kidney pieces, and savory gravy all encased in a flaky pastry. A true British classic that warms the heart and soothes the soul!

2. Charming Chicken and Mushroom Pie

Simplicity meets flavor in this delightful combination. Juicy chunks of chicken and earthy mushrooms bathed in a creamy sauce, make for a pie that's both comforting and satisfying.

3. Heavenly Cornish Pasty

Hailing from Cornwall, this D-shaped handheld treat involves a filling of beef, potatoes, swede (rutabaga), and onions. Crimped on one side, it's a meal in itself that has fed generations of miners and continues to be a favorite.

4. Flavor-Packed Melton Mowbray Pork Pie

A cold cut that's quintessentially British, originating from Melton Mowbray. Encased in a thick, crumbly pastry is a seasoned pork filling, making it the perfect picnic pie.

5. Delectable Fish Pie

A creamy, dreamy seafood sensation. This pie combines mixed fish and shellfish in a white sauce, topped with mashed potato and cheese for a gratin finish. It's especially beloved in coastal areas of the UK.

6. Indulgent Beef and Ale Pie

Beef slow-cooked in rich ale, with root vegetables, encased in a savory pastry crust. This pie is a testament to Britain's love for ale and its magic in transforming simple ingredients into mouth-watering dishes.

7. Traditional Shepherd's Pie

Though technically a "cottage pie" since it uses lamb (beef for cottage pie), this comforting dish topped with mashed potatoes and sometimes cheese, is a staple in British cuisine.

8. Sweet and Tart Bramley Apple Pie

Britains favorite sweet pie, using Bramley apples for that perfect balance of sweet and tart, encased in a crispy, buttery pastry. It pairs beautifully with custard or whipped cream.

9. Luscious Pork and Apple Pie

A delightful combination where savory meets sweet. Tender pork, seasoned well, with layers or chunks of apple to add a hint of sweetness. Its a pie that celebrates autumn flavors all year round.

10. Rich Steak and Ale Pie

Similar to the beef and ale pie but deserving its own mention, the steak and ale pie uses larger chunks of steak and is often topped with a puff pastry lid. Its hearty, comforting, and utterly delicious.

From the historical streets of Cornwall to the bustling pubs of London, British pies carry the essence of cultures, traditions, and stories. A bite into these pies not only satiates hunger but often transports one through time and geography, exploring the rich tapestry of British culinary heritage.

Now, wouldnt it be marvelous to try some of these British pies yourself? McGrocer makes it easy and exciting to explore a selection of authentic British pies right from the comfort of your home. Whether youre craving the savory goodness of a classic steak and kidney pie, or the sweet charm of a Bramley apple pie, we've got you covered.

Don't just daydream about these British delicacies, dive in and discover the rich flavors that make British pies a culinary treasure. Explore our selection and embark on a flavor-filled journey that promises comfort, tradition, and a taste of Britain, no matter where you are! Happy tasting!

Image source: Jamie Oliver's Pie Week