McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Novelty Candles

£3.06

£3.06

Unit price

per

Dr. Oetker Rainbow Birthday Candles

Available From: M&S

Whether you're surprising your friend at their birthday party, or adding a finishing touch to your little one's homemade birthday cake, create those little moments that make a big difference with Dr. Oetker's Rainbow Birthday Candles. Our rainbow candles bring a pop of colour...
£7.44

£7.44

Unit price

per

Talking Tables Safari Animals Cake Candles

Available From: M&S

Make a little ones birthday cake extra special with the addition of their favourite party animals. Insert these candles into a birthday cake, cupcakes, brownies or donuts then light and make a wish. The perfect addition to a kid's safari or jungle themed party.
£1.93

£1.93

Unit price

per

Habitat Age Candle 2

Available From: Sainsburys

Description This rainbow candle will be a colourful final touch to any cake. Combine it with other matching candles and get ready to make a wish. After all, age is just a number.Rainbow ColourParty CandleDimensions: 12cm x 5cm x 1.4cm x 19gSafety Warnings:• Keep...
£3.85

£3.85

Unit price

per

Sainsbury's Home Dino Happy Birthday Block Candle

Available From: Sainsburys

Description Put the finishing touches on a dino-lover's dream cake with this candle. What a fun way to say happy birthday.• Wax Cake Candle.• Dino Design.• 1 Pack.• Approx H6cm x W10cm.
£7.88

£7.88

Unit price

per

Talking Tables Rainbow Happy Birthday Candle

Available From: M&S

Product Description No cake is complete without candles! This rainbow Happy Birthday candle is a must for any birthday cake. The perfect statement cake topper for kids or adults of any age. Info ( 5 ) Product Information No cake is complete without candles!...
£8.40

£8.40

Unit price

per

Unique Party 2 Metallic Rainbow Birthday Candles

Available From: Superdrug

Product InformationMaterial: Wax. Height: 7cm. Design: Metallic, Rainbow.FeaturesMaterial: Wax. Height: 7cm. Design: Metallic, Rainbow.Product SpecificationProduct code: mp-00158082EAN: 5063300741016
£7.00

£7.00

Unit price

per

Amscan 6 Metallic Candle

Available From: Superdrug

Product Informationmaterial wax design 6 finish metallicFeaturesmaterial wax design 6 finish metallicProduct Specificationproduct code mp00162437ean 5063107457837

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Novelty Candles

Dr. Oetker Rainbow Birthday Candles

Talking Tables Safari Animals Cake Candles

Habitat Age Candle 2

Sainsbury's Home Dino Happy Birthday Block Candle

Talking Tables Rainbow Happy Birthday Candle

Unique Party 2 Metallic Rainbow Birthday Candles

Amscan 6 Metallic Candle

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Novelty Candles

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Dr. Oetker Rainbow Birthday Candles

Talking Tables Safari Animals Cake Candles

Habitat Age Candle 2

Sainsbury's Home Dino Happy Birthday Block Candle

Talking Tables Rainbow Happy Birthday Candle

Unique Party 2 Metallic Rainbow Birthday Candles

Amscan 6 Metallic Candle

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